Dynatrace DEM(Digital Experience Management) Monitor, analyze and optimize every digital interaction with your customers
- Dynatrace DEM Successful digital experience requires immediate answers to Performance:
- 53% of mobile users abandon session if longer than 3 seconds to load
- 79% of users will not return after negative experience
- Dynatrace DEM Assists you with faster complaint handling
- 75% of customers expect online help resolution within 5 minutes
Dynatrace DEM: See exactly what your users see
- Real-User Monitoring
- Synthetic Monitoring
- Mobile Application Monitoring
- Session Replay
- Visualize the impact on users
- Understand how specific issues or overall performance impacts every single user session and prioritize by magnitude.
Dynatrace DEM: User experience insights improve your bottom lineUnderstand your customers’ behavior
- Understand your customers’ behavior
- Recognize your customers’ mood and behaviors being expressed digitally to predict and even influence their next-steps in their journey.
- Optimize every user experience
- Gain a 360-degree view between BizDevOps to drive collaboration, enhance user experience and ultimately increase conversion rates and user satisfaction.
Dynatrace DEM - Full visibility into real user journeys
